Cookie Policy
Last Updated:12/03/2024
This website uses cookies to enhance the browsing experience and improve the functionality of our site. This policy outlines what cookies are, how we use them, and your options for managing them.
What is a Cookie?
A cookie is a small file of letters and numbers stored on a user's browser or computer’s hard drive (with their consent). Cookies help us recognize users and transfer information to improve their browsing experience.
Types of Cookies and How We Use Them
We classify cookies into the following categories:
1. Necessary Cookies
These cookies are essential for the operation of our website. They include cookies that:
- Enable users to log into secure areas of our site.
- Facilitate shopping cart functionality.
- Support e-billing services.
| Name | Provider | Purpose | Expiration |
|---|---|---|---|
| CSRF-TOKEN | Patients VIP | Ensures secure form submissions. | Session |
| cookieconsent_status | Patients VIP | Tracks user cookie consent preferences. | 1 year |
2. Analytical/Performance Cookies
These cookies help us understand how visitors interact with our site by counting visitors and monitoring their movements.
| Name | Provider | Purpose | Expiration |
|---|---|---|---|
| _pk_id.* | Piwik Pro | Tracks user sessions to analyze website usage. | 13 months |
| _pk_ses.* | Piwik Pro | Short-lived cookies to temporarily store data. | 30 minutes |
| _pk_ref.* | Piwik Pro | Tracks the referrer URL for analytics. | 6 months |
3. Preferences Cookies
These cookies remember your settings and preferences, such as your language or region.
| Name | Provider | Purpose | Expiration |
|---|---|---|---|
| lang | Patients VIP | Stores user language preferences. | Session |
4. Marketing Cookies
These cookies track your online behavior to provide personalized advertisements and measure the effectiveness of our ad campaigns.
| Name | Provider | Purpose | Expiration |
|---|---|---|---|
| _fbp | Meta Ads | Tracks visits across websites for ad delivery. | 90 days |
| _fbc | Meta Ads | Stores last click ID from Facebook ads. | 90 days |
| IDE | Google Ads | Tracks user interactions with ads. | 1 year |
| _gcl_au | Google Ads | Optimizes ad performance across websites. | 3 months |
Managing Your Preferences
You can manage your cookie preferences by clicking on the "Set Custom Permissions" button on our cookie banner. Additionally, you can control cookies via your browser settings:
Third-Party Providers
We use third-party providers for analytics and advertising:
Questions or Concerns?
If you have any questions about this Cookie Policy, contact us:
- Email: accounts@patients.vip
- Address: PO Box 1832, Bellaire, TX 77402